Distributor, manufacturer, and official service center of "DORIN" in Russia

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This Privacy Policy for personal information (personal data), hereinafter referred to as the Privacy Policy, applies to all information that the Polus-Sar, hereinafter referred to as the Company, on its website with the domain name, hereinafter referred to as the Site, can receive information about the User while using the Company's Website.



1.1.   The following terms are used in this Privacy Policy:

1.1.1. "Administration of the site of the Company (hereinafter referred to as the Site Administration)" are employees authorized to manage the site, acting on behalf of the Company, who organize and (or) process personal data, and also determine the purposes of processing personal data, the scope of personal data to be processed, actions (operations) performed with personal data.

1.1.2. "Personal data" is any information relating directly or indirectly to a specific individual (personal data subject).

1.1.3. "Processing of personal data" is any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. "Confidentiality of personal data" is a mandatory requirement for the Company or other person who has gained access to personal data to prevent their dissemination without the consent of the subject of personal data or another legal basis.

1.1.5. "User of the Company website (hereinafter referred to as the User)" is a person who has access to the Site via the Internet and uses the Company’s Website.

1.1.6. "Cookies" are a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends to the web server each time in an HTTP request when trying to open the page of the corresponding site.

1.1.7. "IP-address" is a unique network address of a node in a computer network built using the IP protocol.



2.1.   If the User uses the Company's website, it constitutes acceptance of this Privacy Policy and the terms of processing the User's personal data.

2.2.   In case of disagreement with the terms of the Privacy Policy, the User must stop using the Company's website.

2.3.   This Privacy Policy applies only to the Company's website. The Organization does not control and is not responsible for third-party sites to which the User can click on the links available on the Company's website.

2.4.   The site administration does not verify the accuracy of the personal data provided by the User of the Company's Website.




3.1.   This Privacy Policy establishes the obligations of the Site Administration of the Organization for non-disclosure and provision of a regime for protecting the confidentiality of personal data that the User provides at the request of the Site Administration when using the Site.

3.2. Personal data permitted for processing under this Privacy Policy is provided by the User by filling out a feedback form on the Organization's Website and includes the following information:

3.2.1. surname, name, patronymic of the User;

3.2.2. User's company name;

3.2.3. User's contact phone number;

3.2.4. E-mail address (e-mail).

3.3. Any other personal information not specified above (used browsers and operating systems, etc.) is subject to secure storage and non-proliferation, except as provided in clauses. 5.2. and 5.3. of this Privacy Policy.



4.1. The User's personal data may be used by the Administration of the Company's Website for the following purposes:

4.1.1. ИUser identification when using the Website and the User's requests to the Site Administration.

4.1.2. Establishing feedback with the User, including sending notifications, requests regarding the use of the Company's Website, the provision of services, processing requests and applications from the User.

4.1.3. Determining the location of the User to ensure security, prevent fraud.

4.1.4. Confirmation of the accuracy and completeness of personal data provided by the User.

4.1.5. Notifications of the User of the Company's Site about the status of processing requests and applications from the User.

4.1.6. . Providing the User with efficient customer and technical support in the event of problems related to the use of the Company's Website.

4.1.7.Providing the User with his consent, product updates, special offers, pricing information, newsletters, and other information on behalf of the Company.

4.1.8. Providing the User with access to the sites or services of the partners of the Company to obtain products, updates, and services.



5.1. The processing of the User's personal data is carried out without any time limit, in any legal way, including processing in personal data information systems using automation tools or without using such tools.

5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, solely to fulfill the User's orders.

5.3. The User's personal data can be transferred to the competent public authority of the Russian Federation only on the grounds and in the manner established by the legislation of the Russian Federation.

5.4. In case of loss or disclosure of personal data, the Site Administration informs the User about the loss or disclosure of personal data.

5.5. The site administration takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

5.6. The site administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.



6.1. The user is obliged:

6.1.1. Provide information about personal data necessary to establish feedback with the Company.

6.1.2. Update, supplement the provided information about personal data in case of changes in this information.

6.2. The site administration is obliged to:

6.2.1. Use the information received solely for the purposes specified in clause 4 of this Privacy Policy.

6.2.2. Ensure the storage of confidential information in secret, do not disclose without the prior written permission of the User, and also do not sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User, except for cl. 5.2. and 5.3. of this Privacy Policy.

6.2.3. Take precautions to protect the confidentiality of the User's personal data following the procedure usually used to protect this kind of information in the existing business practices.

6.2.4. Block personal data related to the relevant User from the moment the User or his legal representative or the competent authority for the protection of the rights of personal data subjects apply or request for the verification period, in case of revealing inaccurate personal data or illegal actions.



7.1. The Site Administration, which has not fulfilled its obligations, is liable for losses incurred by the User in connection with the unlawful use of personal data, by the legislation of the Russian Federation, except for cases provided for in cl. 5.2., 5.3. and 7.2. of this Privacy Policy.

7.2. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:

7.2.1. n case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:

7.2.2. Became public domain before its loss or disclosure.

7.2.3. Was disclosed with the consent of the User.



8.1. Before going to court with a claim for disputes arising from the relationship between the User of the Company's Website and the Site Administration, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).

8.2. The recipient of the claim, within 30 calendar days from the date of receipt of the claim, notifies the applicant of the claim in writing about the results of the consideration of the claim.

8.3. If an agreement is not reached, the dispute will be referred to a judicial authority by the current legislation of the Russian Federation.

8.4. The current legislation of the Russian Federation applies to this Privacy Policy and the relationship between the User and the Site Administration.



9.1. The site administration has the right to make changes to this Privacy Policy without the consent of the User.

9.2. The new Privacy Policy becomes effective from the moment it is posted on the Company’s Website unless otherwise provided by the new edition of the Privacy Policy.

9.3. All suggestions or questions about this Privacy Policy should be sent to email: Этот адрес электронной почты защищён от спам-ботов. У вас должен быть включен JavaScript для просмотра.

9.4. The current Privacy Policy is posted on the website at